Catering Sales Associate
Full Time • Support Center
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
Full Job Description:
Pret is looking for a Catering Sales Associate with F&B / restaurant sales experience whose specific responsibility will be driving Pret’s catering business through prospecting, customer service and operational excellence.
Duties include:
- Establish new clients while growing, servicing and maintaining existing clients
- Maintain all client and prospect information in catering software
- Upselling services, which meet the client's needs and maximize revenues
- Plan and manage the execution of contracted events
- Support digital catering operations across menu systems and third party partners
- Engage with Operating counterparts to execute on the highest level of customer satisfaction and catering health scores
- Act as liaison between customer/third party partners and Operations Team to ease communication and resolve any issues that may arise
- Work cross departmentally to provide sales insight and support where needed
- Engage with clients and accounts, as appropriate, to ensure catering is well-positioned, that we identify as much business as we can, and to support selling efforts. Serve as an escalation point in the case of client or operational issues
- Mastery and knowledge of catering offer, handling large events, and support of clients, operating partners and sales reps around providing the highest level of customer experience
- Attend networking events to connect with build brand awareness
- Participates in projects and provides additional support, as assigned by leadership
Essential Skills / Knowledge
- Must have F&B / restaurant catering sales experience
- Strong planning and organizational abilities
- Excellent oral and written communication skills
- Superior cold calling and closing ratio
- Detail-oriented and organized individual with strong analytical skills
- Ability to work in a fast paced environment and effectively meet all deadlines
- Results-oriented individual that can work effectively with limited supervision
- Proven track record of success and sales growth
- Strong time management skills and follows through on commitments
- Works well under pressure and able to meet timelines
- Holds self and others accountable to goals and expectations.
- Represents themselves with the highest level of integrity and professionalism.
- Flexible schedule to be available as needed based on customer and operational needs
About Us:
Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.
We are an Equal Opportunity Employer
We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.
Compensation: $60,000.00 - $70,000.00 per year
Dallas Holdings
Treating our Communities, Customers, Partners and Teams Ethically, Sustainably, Safely and Inclusively to all.
People
Our number one priority is taking care of our own team. Ensuring everyone feels well equipped to do their jobs, have all the tools and information they need, and feel safe and supported to thrive today and to develop for tomorrow.
We’re building community, one authentic connection at a time—and we’re just getting started!
About Us
Dallas Holdings is an entity set up to acquire and open new businesses in the Coffee & QSR space, which are aligned to our same cultural values, ethics and sustainable practices.
The company was set up following the sale of a large leading food, convenience and fuel retailer, in order to move away from fossil fuels. With global experience in operating, acquiring and new build of sites, Dallas aims to build a global network of long-term sustainable locations focused on our customers and our valued teams.
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Free Meals
While off duty, you will get 50% discount at Pret**, for up to $15 per day (after discount) **Exclusions apply
Help to Grow Your Career
We are passionate about providing the opportunity to learn and grown – whether that be in-store training, apprenticeships, or the ability to explore your skills and talents.
Shoes for Crews
Our teams spend a lot of the time on their feet, so we have partnered with Shoes for Crews from whom you can order a pair of safe, anti-slip (and not too bad looking) shoes for free each year (after your trial period).
Mystery Shopper Bonus
Every member of the team (except managers) can earn an additional $1.00 per hour in bonus per hour worked for that week if they achieve their mystery shopper bonus.